Ecommerce
Inventory, demand, and order operations that keep pace with the storefront.
Ecommerce margins disappear in stockouts, oversells, and ops fire drills. We connect commercial data to the warehouse and the P&L so merchandising and operations plan from the same numbers.
Where it breaks
- Demand plans that ignore promotions, seasonality, and channel mix
- Inventory and inbound visibility split across tools
- Order exceptions handled in email and chat
- Marketing, merchandising, and ops reporting that never quite agree
How we apply the work
Sell-through, contribution margin, and cohort views that merchandisers and finance can share.
Order exception handling, returns triage, and vendor/inbound status without re-keying.
Demand forecasting and classification of tickets, reviews, and return reasons.
A commerce data model spanning storefront, ads, 3PL, and finance systems.
Built for operators who need the next decision, not another vanity dashboard.
Related project
Demand forecasts that merchandising and the warehouse both use
We replaced a spreadsheet forecast with a weekly demand model, channel-aware inventory views, and an exception process for inbound misses.
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