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Hospitality

A shared occupancy forecast for a multi-property group

Regional hotel group

2.4 pts

RevPAR lift on shoulder nights

Property and group commercial teams planned from one occupancy and pickup view, with a labor signal for ops and a pricing cue for revenue.

The problem

Each property exported PMS data differently. Group revenue meetings argued about which pickup number was real. Labor was scheduled on last week’s occupancy, not the week ahead.

The approach

  1. 01Standardized a property-level occupancy and pickup model from PMS and channels
  2. 02Built a 14-day forecast with a simple override for local events
  3. 03Fed a labor and outlet signal so ops was not guessing
  4. 04Gave group commercial a same-day view without waiting on property packs

The outcome

Shoulder-night RevPAR lifted 2.4 points where the team used the forecast to adjust rate and staffing. Monday commercial calls started with one slide, not a debate about extracts.

Capabilities used

Representative engagement. Client name withheld; metrics reflect the operating outcome of the work described.

More in this sector: Hospitality · All case studies

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